Returns & Exchanges

At Smooche, we want you to glow with confidence; if you are not completely satisfied with your beauty purchase, you can return or exchange eligible products within 30 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unused, in their original packaging, and were not purchased as final sale to qualify for a full refund.

• 2.
  Initiate Your Request

  Visit our online Returns Portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.

• 3.
  Package Your Items

  Securely pack your products in their original box or a similar sturdy container to prevent damage during transit.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; once we receive and inspect your return, your refund will be processed within 5-7 business days.